On-Line Managing Conflict 3.0 Hour Session
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This dynamic 3.0 hour instructor led session will help participants to:
1) Define workplace conflict
2) Explore prevention and resolution strategies
3) Identify styles and the nature of both good and bad conflict
4) Examine accusatory and escalatory language
5) Understand and utilize constructive language
6) Manage and control anger as it relates to conflict
7) Explore conflict management tips and techniques
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How it works:
1) Register for the workshop (Buy Now)
2) Receive a registration confirmation (usually within 24 hours)
3) Log-on via instructions provided in your registration confirmation on the date/time of your workshop
4) Learn
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