Specializing in soft skills for Weatherization Professionals!
Strong communication skills are a requirement for anyone interacting with the public. In today's socioeconomic climate we need strong verbal, non-verbal, and written communication skills. In addition we need people skills for working with customers (customer service) and for making good decisions and solving problems. Appreciative Strategies provides numerous workshops targeted to improve the interpersonal, social, and professional etiquette for Weatherization Professionals interacting with the public.
During energy audits, improvements, repairs, or other related field work weatherization employees need to be courteous and professional with the home owners, vendors, fellow emplolyees and other people in the field.
Some of the many job positions appropriate for this training:
Field Technicians
Energy Technicians
Energy Auditors
BPI Auditors
RESNET Auditors
Field Engineers
Field Supervisors
Business Owners
All Technical/Supervisory/Managerial Roles
A few of our many workshops:
Effective Communications (Verbal, non-verbal, first impressions, relationships)
Written Communications (Technical reports, email, letters/memos, and etiquette)
Customer Service Skills (Interfacing with customers, providing value, repeat business, referrals)
Decision Making and Problem Solving (Solving problems, collaborative problem sovling, decision making)
Workshops are available on-site at nearly any location (some are available in on-line instructor led formats). Why wait until a breakdown in communication, customer service, or supervisory skills causes an unwanted and unnecessary problem? Get the training you need, contact us today!
